Queen's Park Carpet Cleaning Modern Slavery Statement

This Modern Slavery Statement sets out the steps taken by Queen's Park Carpet Cleaning to prevent modern slavery and human trafficking in our business operations and supply chains. We are committed to acting ethically, with integrity and transparency in all business dealings, and to implementing effective systems and controls to safeguard against any form of exploitation.

Our Commitment and Zero-Tolerance Policy

Queen's Park Carpet Cleaning operates a strict zero-tolerance approach to modern slavery, human trafficking, forced labour, child labour, servitude and all forms of exploitation. This commitment applies to our own operations, our employees, contractors, and all tiers of our supply chain. We expect all individuals and organisations we work with to share our values and to comply with applicable laws and regulations relating to labour, employment, and human rights.

We are clear that any involvement in, or failure to report, suspected modern slavery or human trafficking is incompatible with our values. Where we identify non-compliance or credible concerns, we will take prompt and decisive action, which may include terminating contracts and reporting matters to the relevant authorities.

Our Business and Supply Chains

Queen's Park Carpet Cleaning provides professional carpet and upholstery cleaning services. Our key supply chains include the sourcing of cleaning products, machinery, equipment, and ancillary services such as uniforms, waste disposal, and facilities support. While our business is relatively low risk compared to some sectors, we recognise that modern slavery can occur in any industry and any country, and we remain vigilant to these risks.

We expect our suppliers, contractors, and business partners to uphold the same high standards that we apply to ourselves. We communicate our zero-tolerance stance to existing and prospective suppliers and make clear that adherence to ethical labour practices is a condition of doing business with us.

Supplier Due Diligence and Audits

We conduct appropriate due diligence on new suppliers and periodically review existing relationships to assess potential modern slavery risks. Our approach includes requesting information on suppliers' own labour practices, sourcing arrangements, and any steps they take to prevent exploitation in their operations and wider supply chains.

Where risk is identified or where we work with higher-risk categories of goods or services, we may undertake more detailed assessments, request additional documentation, or perform supplier audits. These audits may include site visits where practical, a review of employment records, and discussions with management about their policies on wages, working hours, recruitment practices, and the treatment of workers.

If a supplier cannot demonstrate adequate controls or refuses to cooperate with reasonable requests for information, we may reconsider the relationship, implement improvement plans with clear timescales, or terminate the contract.

Reporting Channels and Whistleblowing

We encourage all employees, contractors, and stakeholders to speak up if they have concerns about modern slavery, human trafficking, or any unethical behaviour within our business or supply chains. Concerns can be raised to line managers or senior management, or through any internal reporting channels we make available.

Reports will be treated seriously, sensitively, and, where appropriate, confidentially. We will not tolerate any form of victimisation or retaliation against individuals who raise concerns in good faith. All reports will be investigated promptly, and appropriate corrective or disciplinary action will be taken where issues are substantiated.

Training, Awareness, and Responsibilities

Relevant staff, particularly those involved in procurement, supplier management, and recruitment, are made aware of the risks of modern slavery and the signs that may indicate exploitation. We encourage ongoing awareness so that employees remain alert to potential risks in everyday operations.

Responsibility for overseeing this Modern Slavery Statement, and for ensuring our policies and procedures are implemented effectively, rests with senior management. Managers are expected to lead by example, promote a culture of ethical conduct, and ensure that concerns are raised and dealt with appropriately.

Continuous Improvement and Annual Review

Queen's Park Carpet Cleaning is committed to continual improvement in our efforts to identify, prevent, and address modern slavery risks. We recognise that best practice is evolving, and we will adapt our processes as new guidance, legislation, and industry standards emerge.

This Modern Slavery Statement is reviewed annually to ensure it remains current, effective, and aligned with our operating context. As part of the review, we will evaluate any incidents or concerns that have arisen, assess the effectiveness of our supplier due diligence and audits, and consider whether additional measures, training, or resources are required.

By maintaining a strong stance against modern slavery and human trafficking, Queen's Park Carpet Cleaning aims to protect vulnerable individuals, support ethical supply chains, and uphold the highest standards of integrity across all aspects of our business.